The House of ManLuu offers express shipping worldwide via UPS, DHL, and USPS. All orders are processed Monday through Friday, excluding weekends and US holidays. Please allow 24 to 48 hours for processing before shipping.
While all shipments are insured, deliveries may be delayed due to customs processing policies and requirements in your country. The House of ManLuu is not responsible for unexpected delays caused by carrier issues such as interference with carrier routes, lost packages, inclement weather or natural disasters.
If an exchange is desired, all shipping costs incurred are to be paid by the buyer. Please see our refund and exchange policy for more information.
Special Orders, Events and Expedited Shipping:
If you need to receive your order before a certain date, please contact us immediately at firstname.lastname@example.org, ideally PRIOR to submitting your order so we can determine the best way to help you meet your deadline with expedited shipping.